Shipping & Returns

ALL CLOTHING WITH BLEACH + TIE DYE ARE HAND BLEACHED AND DYED. PLEASE BE AWARE THAT ALL BLEACHED/TIE DYED CLOTHING WILL DIFFER SLIGHTLY IN COLOR/PATTERN. THIS WILL NOT BE ACCEPTED AS A  REASON FOR RETURN.

How long does it take for my order to ship?

All of our clothing is carefully hand made by Katelyn & Madison. Depending on the volume of orders, processing time can vary. Normal processing times are 1-14 days. This does not include shipping time. 

How will I know when my order ships?

You will receive a shipping confirmation email and or text that will include your tracking number once the order has been shipped. If your package is lost during transit, Shop Smiley Kylie is not responsible. Please contact the shipping carrier if this happens.

What is your return policy?

All exchanges/refunds must be made within 7 days after you have received your item. After the 7 days, exchanges will not be accepted.  All custom orders and sale items are final sale. Prepaid return labels will not be issued- this means that you are responsible for the cost of shipping on any returns you may need to make.